We're Here to Help

Whether you're ready to plan your next adventure, have questions about our services, or want to provide feedback on a recent journey, our team is here to assist you.

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760 Jane Cove
Edwardbury
ST16 3AP
United Kingdom

Call Us

+44 0216 358 045

Monday to Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed

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[email protected]

We aim to respond to all inquiries within 24 hours during business days.

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Frequently Asked Questions

How far in advance should I book my tour?

For popular destinations during peak seasons, we recommend booking 6-12 months in advance. For off-season travel or less busy destinations, 3-6 months is typically sufficient. Last-minute bookings are sometimes possible, but may limit availability of preferred accommodations and experiences.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For certain destinations, we can also arrange payment plans with a deposit and staged payments.

What is your cancellation policy?

Cancellation policies vary depending on the type of tour and how far in advance you cancel. Generally, cancellations more than 60 days before departure receive a full refund minus deposit. Please refer to our Terms & Conditions for detailed information.

Do you arrange travel insurance?

While we don't sell travel insurance directly, we strongly recommend it for all travelers and can suggest reputable providers. We advise comprehensive coverage including trip cancellation, medical emergencies, and baggage protection.

Can you accommodate dietary restrictions or special needs?

Yes, we're experienced in accommodating various dietary requirements and accessibility needs. Please inform us at the time of booking, and we'll work with our partners to ensure your needs are met throughout your journey.

Do you offer assistance with visa applications?

While we don't process visa applications directly, we provide comprehensive information about visa requirements for your itinerary and can supply necessary documentation confirming your travel arrangements when needed for your application.

Ready to Plan Your Journey?

Our travel experts are ready to help create your perfect travel experience

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